Track your order

Track Your Order

Thank you for choosing jishunmarket.shop! We hope you are satisfied with your order. You can easily track the status of your order by following these steps.

1. Order Tracking Steps

To track your order, please follow these steps:

  1. Find Your Order Confirmation Email
    After placing your order, you will receive a confirmation email containing your order number and other important information.

  2. Visit the Order Tracking Page
    Click the "Track Your Order" link on our website or directly access the following link: [Track Your Order Link]

  3. Enter Your Order Information
    On the order tracking page, enter your order number and email address, then click the "Track" button.

  4. View Your Order Status
    The system will display the latest status of your order, including processing, shipping, and estimated delivery time.

2. Frequently Asked Questions

  • I didn't receive a confirmation email. What should I do?
    Please check your spam folder. If you still haven't received it, contact our customer service team for assistance.

  • My order status shows "Shipped," but I haven't received a tracking number.
    You should receive an email with the tracking number once your order has shipped. If you haven’t received it, please contact customer service.

  • My order status hasn't updated.
    Sometimes, updates from the shipping company may be delayed. Please be patient, and if there are no updates for an extended period, contact us.

3. Contact Customer Service

If you encounter any issues while tracking your order or have any other questions, please feel free to reach out to our customer service team:

  • Email: [Your Customer Service Email]
  • Customer Service Hotline: [Your Customer Service Phone Number]

Thank you for choosing jishunmarket.shop! We look forward to providing you with quality products and services and ensuring your order is delivered smoothly.